Registrar

Powers Music School - Belmont, Massachusetts

Job Category: Administration (other)

Job Type: Paid

Job Term: Full Time

Compensation: $43000 - $48000

Application Deadline: August 18, 2022

About Our Organization

Powers Music School is located in Belmont, Massachusetts, which is about 10 miles west of downtown Boston. Powers has six full-time staff and a faculty of over 70 teaching artists. We serve around 1,000 students each week in private lessons and group classes during the school year and offer five summer day programs in addition to lessons and classes. Students range in age from infants to older adults with the bulk of our students being school-aged.

Currently, operating out of three facilities in Belmont, located at 380 Concord Ave, 396 Concord Ave, and 17 Clark St., Powers will relocate and consolidate operations at 160 Lexington St. later this year. Additional off-site programs take place at Belmont’s Chenery Middle School, The Waltham Council on Aging, The Grove Hall Senior Center, and the Greater Boston JCC.

Job Summary

Powers Music School is looking for a warm, detail-oriented person who loves music to be its next Registrar. Reporting to the Executive Director, the Registrar is often the first point of contact for prospective and current students. Some knowledge about music or music education is indispensable. The Registrar doesn’t need to know the difference between a sonata and a concerto, but they do need to know the difference between a violin and a viola (and many other instruments too!). Finally, the Registrar needs to be focused on the details so important things like days, times and prices are correct and our student records are accurate. 

Responsibilities

Transforming Inquiries into Students: In collaboration with the Associate Director and other staff, you will field inquiries that come via our website or over the phone, answer any questions that may arise, and work to place the student into the appropriate lesson or class.

Communications: With our Communications staff, you’ll manage ongoing communications with current families. Sometimes this is a mass email to all students, or it may be answering more specific questions over the phone or in person. You won’t always have all the answers, but in time you’ll know where to direct people. You’ll also manage the re-registration or “rollover” process from semester to semester.

Invoices and Collections: You’ll send invoices to new and continuing students and track down anyone who’s invoice is overdue or when a recurring payment fails to process.

Data management: From setting up lessons and classes each semester, to managing weekly attendance records for faculty and students, scheduling rooms and other ongoing maintenance, you will make sure all our records are up to date and accurate.

Instrument Rentals: While we don’t rent a huge number of instruments, you’ll ensure that instruments that go out, come back at the appropriate time and that payments are processed.

And finally…  We’re a small group of full-time staff who manage a school with over 70 teachers and nearly 1,000 students. That means there will be things not listed above that you may be asked to take on for a short time or longer if necessary. It also means that if you have special skills that could be useful to us, we’d love to hear about them.

Job Qualifications & Requirements

You should be a great teammate who possesses an innate desire to serve others. To provide excellent service to our students and their families, you need to be able to speak and write effectively, show grace to others, and have a good sense of humor. Ideally, you’ll have either a bachelor’s degree or 1-3 years of experience working in a community music school. You should be knowledgeable in the field of music or music education. In a perfect world, you would already be familiar with our registration system, ASAP, but if not, a working knowledge of another CRM or data management system will be very helpful. Experience with Microsoft Office and Google Suite are important too.

 

Additional Details

This is a full-time exempt position, 40 hours per week; Tuesday-Saturday 8:30 a.m.-5:00 plus occasional school events such as the annual Open House and September Faculty Orientation Dinner. Note, there may be some flexibility to the schedule outlined here, but Saturday hours are required. Additionally, because this is a customer focused position, opportunities to work remotely will be limited.

Other Information

Powers offers a benefits package that includes 50% health and dental insurance premium sharing, non-matching 403b retirement plan, 17 paid holidays, 10 earned vacation days per year which increases to 15 days after one year, and 20 days, after five years of employment. You also earn 10 sick days per year.

How to Apply

To Apply: Please send a cover letter, resume and three professional references.